Supporting Enterprise Systems Through Managed Dynamics Services
Project Overview
A non-profit trust partnered with ThoughtStorm to maintain and support its enterprise systems. With aging on-premise infrastructure and limited internal IT capacity, the organization required a reliable managed services provider to maintain stability and provide ongoing technical support.
Client Profile A community-focused non-profit organization reinvesting resources into local initiatives and development programs.
Client
Non-Profit
Duration
24 Months
Budget
$120K
Team Size
8+
Challenges
The organization relied on aging systems including Microsoft Dynamics 365 and Dynamics GP. Limited IT resources made it difficult to manage system maintenance, monitoring, and customization requirements.
Opportunities
Managed services allowed the organization to stabilize operations and improve system performance. It also created a foundation for future cloud migration and digital modernization.
Our Approach/Solution
ThoughtStorm provided ongoing managed services for infrastructure, application support, and system monitoring.
The engagement included customization, consulting, and infrastructure assessments to support long-term improvements.
Technologies & Toolsets
Platforms & Enterprise Systems
Outcome / Results
-
Improved system performance and stability
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Recommendations for improving analytics capabilities
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Reduced operational workload for internal teams
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Stronger readiness for future digital transformation
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