Creating a Unified Digital Experience Across Multiple Portals
Project Overview
ThoughtStorm partnered with a public sector organization to evaluate the user experience across four independent digital portals. The engagement assessed existing interfaces and delivered a strategic roadmap to create a unified and accessible digital ecosystem.
Client Profile A provincially funded organization focused on advancing digital learning in post-secondary education.
Client
Public Sector
Duration
4 Weeks
Budget
$15,000
Team Size
2
Challenges
The organization’s digital portals were developed independently, leading to inconsistent user experiences and navigation structures. Users faced multiple login requirements and limited cross-platform functionality.
Opportunities
The assessment identified opportunities to unify digital platforms and improve usability. A shared design system and SSO could significantly improve user experience.
Our Approach/Solution
ThoughtStorm conducted a UX evaluation across all portals and analyzed user journeys. The engagement produced a strategic roadmap outlining design improvements and platform integration opportunities.
Technologies & Toolsets
Platforms & Enterprise Systems
Outcome / Results
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Unified UX strategy across portals
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Improved navigation and accessibility
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Clear roadmap for platform integration
Case Studies
Explore how our design solutions drive real business results.
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